“Good manners will open doors that the best education cannot”. – Clarence Thomas
This course teaches you how to bring out the best aspects of yourself and your business to the outside world. We teach you the essential of great business protocols including how to manage your business meetings, negotiating skills and how do deal with awkward clients and colleagues. We also coach you through different dress codes and how to dress for success, how to design impressive business cards, good business etiquette and telephone manners. The etiquette of receiving and picking up a call in business and the tips on the business telephone and face-to-face social conversations.
“Courteous treatment will make a customer a walking advertisement.” – James Cash Penney
International Institute of Etiquette & Protocols 